Ten Principles For Leaders

• "Avoid unnecessary criticism and complaints."

• "Give honest and sincere appreciation."

• "Make the companions feel important."

• "Become genuinely interested in other people."

• "Learn to smile wherever possible."

• "Call others by their names."

• "Be a good listener.Encourage others to talk about themselves."

• "Talk in terms of other man's interest."

• "Remember that actions speak louder than words."

• "Don't try to imitate anyone. But have your own identity."